Care Coordination Unit

Do you need help…I&A

…getting information, assistance, referrals or advice?
Need help, but don’t know where to start? Start by making an appointment with SSCI’s Information and Assistance Specialist. She listens carefully, then offers options and assistance that will guide seniors and their family members to services, resources, and programs to meet their needs.

…enrolling in, or understanding your choices about, Medicare, Medicaid, or other health insurance programs?
The Senior Health Assistance Program helps sort out the complicated puzzle of Medicare, Medicaid, pharmaceutical assistance, and supplemental health insurance. Certified counselors in the Senior Health Insurance Program can guide seniors to health care plans that include their doctor, cover their medications, and are affordable.

…to stay in your home and out of a nursing home?
Almost everyone hopes to live their later years in their own, familiar home. In most cases, a good plan can make this possible. With the help of the Comprehensive Care Program, a client-centered plan is developed that may successfully postpone or eliminate the need for nursing home care. A certified Care Coordinator assesses a person’s needs and strengths, then helps them develop a plan that enables them to age in place. Resources and supportive services such as homemaker services, adult day programs, emergency home response systems, and medication management may be included in the plan, depending on the client’s need.

…choosing the right kind of long-term care facility?
Selecting a long-term care facility can be bewildering. In the Choices for Care program, a Care Coordinator assesses an individual’s needs and counsels families on suitable options. The Care Coordinator helps sort through the eligibility criteria for various home-based, community-based, supportive living, and nursing home choices.

…protecting yourself or someone you know from abuse, neglect or exploitation?
The abuse of seniors and of adults 18 and older with disabilities are serious problems that everyone has a responsibility to report. The most common types of abuse are financial exploitation, emotional abuse, and passive neglect. Additional types of abuse include deprivation, physical abuse, confinement, and sexual abuse. Adult Protective Services caseworkers investigate reports of abuse, neglect (including self-neglect and hoarding), and exploitation. The caseworkers work with victims to develop a plan to protect the victim, stabilize the situation and resolve the abusive circumstances. Anyone who suspects abuse or neglect should report it. All reports are confidential.

crime victim…advocating for your rights as the result of a crime?
A specially trained Crime Victim Advocate is dedicated to assisting and advocating for individuals 55 and older who are victims of or witnesses to a crime. The advocate acts as a liaison between the victim and law enforcement or court personnel, and empowers the victim to take actions necessary to prevent further victimization.

…managing your money, your Social Security, or your bills?
Low-income seniors who have difficulty managing their finances can request help from the Money Management Program. Insured and trained volunteers and staff provide services like budgeting, checkbook balancing, opening and organizing mail, bill-paying, and managing monthly Social Security benefits.

…finding resources to help you care for an elderly relative or raise your grandchildren?
Two fast-growing groups of caregivers are adults looking after their elders, and older adults raising grandchildren or other much-younger relatives. These caregivers often need specialized information and resources. The Care Coordinators in SSCI’s Petersburg office provide information, assistance, and referrals for these cross-generational caregivers through a program called Access Assistance. This program is available to caregivers in Logan, Mason and Menard Counties.

These programs and services comprise the Care Coordination Unit of Senior Services of Central Illinois, whose mission is to provide older adults with non-medical services which enhance quality of life and promote independent living. Most services are available without charge; however, all programs accept donations to maintain the quality and availability of services to seniors in Central Illinois. Some programs are income-specific.

Make arrangements soon for a care coordinator to visit you in the comfort of your own home for a personalized assessment of your needs.

Program funding partially provided by Area Agency on Aging for Lincolnland, Illinois Department on Aging, Illinois Attorney General’s Office.